Tier 02 // Business Pro
$300/mo base gets you real proactive monitoring, priority support, and Microsoft 365 administration as your team grows.
See pricingWhat Business Pro delivers
Full RMM on all covered devices: real-time alerts, automated patching, antivirus management, and threat detection. We watch it so you don't have to — that's the whole business model.
Faster response times, phone/email helpdesk, and quarterly strategy reviews to keep your IT aligned with growth.
Admin, security config, user onboarding, and ongoing optimization for your entire team. Licensing itself is billed separately, at cost — we manage it, we don't mark it up.
Building blocks, not guesswork
You're paying for management and support, not software — Microsoft 365 and other licensing are billed separately, at cost.
One-year minimum commitment, billed monthly or annually.
Base Retainer
monitoring, RMM & account mgmt
$300/mo
Covered User
full support + workstation
$100/mo
RMM-Only Device
monitoring only
$35/mo
Server
full support
$150/mo
Coming from SmartStart? Your website stays on shared hosting and carries over under the base retainer — no separate Server charge.
Adjust the inputs to see your estimated cost.
Need more than a managed plan can offer?
Business Pro scales to any team size. Enterprise is only worth it if you specifically need:
Covered Users
Full support + workstation
Servers
Full support
RMM-Only Devices
Monitoring only
Weekly off-site backup is included on every device above, standard. Want custom retention, storage, or frequency? Ask about it during your call.
No obligation. We'll confirm the exact number for your setup.
Before you call
It's a management and support retainer, not a software bundle: monitoring infrastructure, RMM tooling, and account management. Covered users are billed separately at $100/mo each. Software licensing is never part of it; we bill that separately, at cost. If you're upgrading from SmartStart, your existing website and hosting carry over under the base at no extra charge.
A covered user is anyone who uses a company-managed workstation and receives full helpdesk support. That includes remote workers — as long as we manage their device, they're covered.
Yes. RMM-only devices get monitoring and alerting but no helpdesk support. It's a good fit for shared workstations, kiosks, or devices that don't serve a designated employee.
Yes — weekly backups with 30-day retention are included on every covered workstation and server, standard. Need longer retention, more frequent backups, or more storage? Ask about custom backup options on your call.
You can see every server under your account in our Customer Portal. Billing applies to dedicated infrastructure, a server provisioned specifically for your business. If your website runs on Triumphant's shared hosting infrastructure, it's not billed as a server.
There's no setup fee, but Business Pro does run on a one-year minimum commitment. You can pay monthly or pay upfront and we'll include a block of 10 free hours to use toward projects or other out-of-scope work.
Annual pricing locks in at signing based on your covered users, devices, and servers. If you increase users or devices, we will bill the prorated difference. If you need to remove users or devices, you will receive a prorated refund at the end of your term or a credit toward renewal. If you prefer flexible billing that avoids confusion, we suggest opting for monthly.
Your existing monitoring agents stay in place. We enhance the feature set and expand coverage on our end. No re-installs, no downtime, and no disruption to your team.
// Next step
Let's talk about your current setup and growth plans. We'll show exactly how Business Pro fits and what your monthly cost looks like — 15 minutes, no pressure.
Schedule Free Discovery Call